Who is being upgraded?

There are 448 households / premises in the Hullavington Exchange which were eligible for vouchers and therefore could have applied for a fully funded upgrade to the new fibre optic circuit.

Of those, 318 joined the fully funded upgrade. 

Regardless of participation every single one of the 448 will have a “node” on a distribution point, in other words a connection point on your nearest telecoms lamp post the distance from this to your home will depend on the circuit design.

If you have moved to a non-Community Partnership home or chose not to take part don’t worry all is not lost. Unfortunately, unlike those who chose to be upgraded as a part of this project you will not be funded or subsidised by the government, hopefully for most of you these costs will be small.

You are going to have to upgrade anyway because your existing telephone connection will in the not too distant future (currently end 2025) no longer exist. This will affect all landline or other (non-mobile) phone calls, internet, Wi Fi, Alexa’s, Siri’s, smart technology, Sky Glass, Alarms, Medical Alerts etc. 

Openreach will charge the full cost of providing your upgrade connection, including the cost of any necessary civil engineering work that could be required. This will be fully charged to your Internet Service Provider who will then decide how much of that cost to pass on to you. There is no way of estimating what your liability will be, small or large.